Wednesday 29 June 2011

Airport Delays Expected

Delays are expected tomorrow at Uk airports as immigration and customs officers join 750,000 teachers and civil servants in strike action over pension reforms. The Uk border agency is warning travellers the walkout will cause mass delays and travelling on different dates if possible is advised.

BAA have confirmed there airports will be delayed after receiving confirmation from the border agency stating the strike intentions. Thousands of teachers who go on strike tomorrow has will cause heartache for parents who will be forced to have the day off work or make arrangements with child minders.

David Cameron the English prime minister has called the strikes unnecessary as the pension reforms were fair. A poll carried out by the Sun newspaper has the country divided with backing slightly in favour of the strikers

Wednesday 22 June 2011

Ryanair to refund Irish tourist tax

Good news for travellers who have booked cheap flights or plan to do so with Ryanair. In line with the abolition of the €3 tourist tax, Ryanair confirmed last month that it will refund travellers who paid this charge on advance bookings.

Ryanair welcomes this initiative partly designed to encourage tourism in Ireland, which had been stunted by this damaging tax.

According to the Head of Communications at Ryanair, Stephen McNamara, customers who purchased a flight to travel to or from an Irish airport can apply for a refund as soon as the abolition comes into effect.

Monday 20 June 2011

Stansted Parking Dispute Goes Public

A BAA airport car parking customer was left feeling disgruntled after coming back from holiday to find his car scratched after leaving it in the official valet car park at Stansted airport. This was made worse by BAA’s view on the matter that they were not liable for the damage.

The incident occurred in September 2010 after the customer had exchanged numerous letters with BAA he wrote to the Guardian who raised the subject with BAA only to be told the same thing, on reading the terms and conditions it is clear that the airport operator is only liable for damage caused by their drivers.

But as this damage was caused whilst the car was parked up they avoid any responsibility, which the customer was not happy about. After the Guardian published the whole debacle BAA offered to renew contact with the customer to see if they could come to some kind of agreement and the Guardian warned other travellers that the official airport car parks don’t necessarily mean total security.

Tuesday 7 June 2011

HIA Staff In Strike Threat

Over 150 staff at 10 Scottish airports are threatening to go on strike over a row over pay, the staff work for Highlands and Islands Airports Ltd and the first strike date has been earmarked for the 4th July right in the middle of the busy summer period and is also the same week the Scottish Open is taking place.

A 1% pay rise has been severely rebuffed as some staff are only on £6.85 at the moment, security staff are not even entitled to sick pay, shift pay or any pension benefits. Whilst other HIA staff they work alongside get all of the previous benefits.

To make matters worse there are reports the airport is recruiting strike-breakers to cover the absence of staff and even paying them a higher wage than they pay there own workers. This has caused outrage among strikers however the airport denies this is taking place.

Thursday 2 June 2011

In-flight calls

The controversial issue of in-flight calls is one which is being discussed more and more these days.

There are increasing numbers of airlines which are signing up with OnAir, a system which enables flyers to use their mobile phones, laptops and other electronic devices to communicate via voice or data connections during a flight. At present, only some airlines, for example, Air New Zealand, Emirates, TAP Air Portugal and Malaysia Airlines allow passengers to make voice calls using their mobile telephones, while others only permit communication via text or e-mail.

The good news for passengers who like to stay connected with those on the ground is that this initiative will most likely be adopted by many airlines. Companies can decide whether they will allow calls to be made during flights. The more airlines that accept this plan, the more that will follow along the same line.

Wednesday 1 June 2011

Monarch Undergoes Brand Change

Monarch is undertaking its biggest rebrand for years and is going from a chartered airline to scheduled routes in an attempt to snatch business from rival airlines Easyjet and Ryanair. As well as positioning itself as a scheduled airline it also undergoing cosmetic changes to its brand image including a new slogan “Fly your way every day”

The planes will feature the new purple and yellow themes along with print, media and digital marketing all featuring the new slogan. Milton Bayer and Flourish were some of the agencies used in the creation of the new brand.

Apart from the fresh look new services will allow passengers to customise their flight with such options as booking allocated seats, meal options and if you want extra leg room. CEO Conrad Clifford said it was a key milestone that Monarch was moving towards scheduled flights and there tailoring service would entice customers.