Monday 19 July 2010

Hotel Staff Aggresive Towards Goldtrail Customers

Goldtrail customers are being forced to leave their hotels or pay twice after the Uk tour operator went bust last Friday, other hotels have taken passports from travellers with assurances they would be returned only to be told they would have to pay to get them back.

The collapse of the company last Friday has left some 16,000+ travellers stranded abroad and many more with their summer holiday plans in ruins. The CAA has stepped in to arrange flights home for the holidaymakers while flights to the UK are unaffected in Turkey, holidaymakers in Greece are not so lucky.

With many thousand customers now in accommodation that hasn’t been paid for, more and more reports of the hotels aggressive response are coming to light. Such as the fear of leaving their hotel rooms in case the locks are changed so they can’t get back in. Or customers returning to their rooms to find their belongings thrown out on the street.

The CAA hopes to have 8,000 Brits back at home by the end of the day.

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