More bad news for Airparks as BBC programme watchdog will tonight focus on more horror stories about its airport parking services. Again the Luton depot is featured as it was on Tuesday on this blog, this time a customer has reported how after returning home from his holiday in Cyprus, he found his car had been hired out to paying customers.
He only found out his car had been rented out after an Australian tourist in Britain rang his number after finding paperwork in the car and realised it was a private car and not a hire car. The owner of the car was offered £500 compensation but later received £2500.
Airparks said a serious of unlikely events had taken place resulting in the car being mistaken for a hire car, they went on to say the vehicle was not the original one when the booking was made and it had been parked in the car hire car park by accident.
Another disgruntled customer will reveal how they booked Gatwick meet and greet parking then got a phone call from the police whilst on holiday to find their car which was meant to be parked at a secure Gatwick compound had been involved in an accident on the M23, an 18 year old employee with no insurance was responsible.
The programme features tonight 8pm on BBC 1
Thursday 21 October 2010
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