Sue Craig a 54 year old woman is to take airline Ryanair to a small claims court after she was refused entry to the aircraft. Staff at Bournemouth airport claimed the ink on her ticket wasn’t dark enough which the woman had bought online and paid extra to print off at home.
The barcode on the ticket which cost an extra £10 failed to scan properly and staff instructed her to go to a service desk to check-inn which she duly did, though by the time it was sorted the gate was closed and she was refused entry.
The 54 year old said she had been treated dreadfully and had lost £70 on her ticket and £50 on her car parking fees, she intends to take Ryanair to a small claims court insisting there was nothing wrong with her pass. Ryanair officials said it couldn’t delay the flight.
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