Ryanair In Refunds U-Turn

Ryanair have made a dramatic U-turn on their announcement that it wouldn’t be giving its customers refunds or compensation during the UK airspace ban caused by the volcanic ash cloud week which lasted for 6 days

Michael O’ Leary CEO of Ryanair who is no stranger to controversy stated customers would not receive refunds for flight tickets they had purchased but were unable to use, as he felt it was the authorities who stopped his company from carrying out its services therefore Ryanair should not be held responsible for payouts.

But that stance has now changed as EU261 regulations require all airlines to refund there passengers for cancelled flights and any extra costs incurred such as hotels and extended accommodation. O’ Leary’s change of heart came about soon after EasyJet had announced all their customers would be receiving full refunds and all extra costs covered.

Ryanair and EasyJet have had a long running feud and once Mr O’Leary challenged the CEO of EasyJet Stelios Haji-Ioannou to a race around Trafalgar Square to settle a legal dispute